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Great Oracle Privacy Policy

On This Page

  • Collection of your Personal Information
  • Use of your Personal Information
  • Control of your Personal Information
  • Security of your Personal Information
  • Protection of Children's Personal Information
  • Changes to this Statement
1.1.1. COLLECTION OF YOUR PERSONAL INFORMATION:

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Great Oracle products and services, entering a contest, ordering e-mail newsletters, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering Great Oracle products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. Some of our sites collect information about your hardware and software in order to provide a requested service. Windows Update, for example, needs to know information about your computer in order to recommend needed operating system updates.

Great Oracle technical communities provide opportunities to interact with Great Oracle employees, experts, and your peers in order to share knowledge and news about Great Oracle products and related technologies. In order to avoid your e-mail address or other personal information from being gathered and used by others for inappropriate or harmful purposes, Great Oracle advises that you should be cautious about posting a real e-mail address or other personal information to newsgroups, chats, or other public forums.

1.1.2. USE OF YOUR PERSONAL INFORMATION:

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, Great Oracle may use personal information to provide you with more effective customer service, to improve the Site and any related Great Oracle products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. In order to offer you a more consistent experience in your interactions with Great Oracle, information collected by Great Oracle.com may be combined with information collected by other Great Oracle services.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Great Oracle products and services, and/or share information with Great Oracle partners so they may send you information about their products and services.

We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Great Oracle.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.

Great Oracle occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Great Oracle may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Great Oracle or the Site; (b) protect and defend the rights or property of Great Oracle and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Great Oracle employees or agents, users of Great Oracle products or services, or members of the public.

Personal information collected on the Site may be stored and processed in the United States or any other country in which Great Oracle or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.

1.1.3. CONTROL OF YOUR PERSONAL INFORMATION:

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Great Oracle and its controlled subsidiaries and affiliates without your permission.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Great Oracle in the context of other, separately operated, Great Oracle products or services.

Great Oracle.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by Great Oracle.com, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.

1.1.4. SECURITY OF YOUR PERSONAL INFORMATION:

Great Oracle is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access, which are located in controlled facilities Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

1.1.5. PROTECTION OF CHILDREN'S PERSONAL INFORMATION:

Great Oracle.com is a general audience site and does not knowingly collect any personal information from children.

1.1.6. CHANGES TO THIS STATEMENT:

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

1.1.7. MESSAGE BOARDS & PUBLIC POSTINGS:

Great Oracle is not responsible for the information you volunteer about yourself in the course of discussions in our message boards or other forms of publicly accessible interaction.

1.1.8. USAGE REPORTS:

In order to better understand traffic patterns on any site owned and operated by Great Oracle.com, we analyze our site activity to obtain overall usage statistics. These usage statistics provide us with certain information obtained from data within the browser string (information contained in every user's browser). Information we collect from the browser string includes domain name, browser type, and operating system and MIME type.

NOTICE: Click here for important information about safe surfing from the Federal Trade Commission.

1.1.9. CORRECTING INFORMATION:

You can correct or update any information you have provided to Great Oracle.com by following the instructions in any electronic newsletter or offering we send or you may correct your information by sending an email to: go@GreatOracle.com.

1.1.10. VISITORS OUTSIDE THE UNITED STATES:

Our Web site and the servers that make this site available worldwide are located in the United States. All matters relating to these sites are governed by the laws of the State of Delaware in the United States. Any information you provide will be transferred to the United States. By visiting our sites and submitting information, you authorize this transfer.

1.1.11. USE OF COOKIES:

We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

Web beacons, also known as clear gif technology or action tags, may be used to assist in delivering the cookie on our site. This technology is a tool we use to compile aggregated statistics about Great Oracle.com Web site usage, such as how many visitors clicked on key elements (such as links or graphics) on a Great Oracle.com Web page, blog or a newsletter. We may share aggregated site statistics with partner companies.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit.

1.1.12. COOKIES:

All sites owned and operated by Great Oracle.com may use cookies. A cookie is a small data file written to your hard drive. Cookies allow us to understand user behavior so that we can more effectively develop information and programs to serve you better. Our third party ad serving company, Doubleclick, delivers a one-time cookie to your hard drive in order to better track ad impressions and click-through rates. Advertisers require information regarding ad impressions and click-through rates, and by providing them with this information, we are able to keep our sites FREE to our visitors.

If you are concerned about the use of cookies, you have the option to set your browser to warn you before accepting cookies, or to turn off cookies entirely. The options to warn or disable cookies can be found in the "Options" or "Preferences" feature of your browser. YOU DO NOT NEED TO ENABLE COOKIES IN ORDER TO USE ANY SITE OWNED AND OPERATED BY Great Oracle.COM INC.

1.1.13. USE OF WEB BEACONS:

Great Oracle.com Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gif's - that allow Great Oracle.com to count users who have visited those pages and to deliver co-branded services. Great Oracle.com may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. Great Oracle.com prohibits Web beacons from being used to collect or access your personal information.

1.1.14. LINKS TO OTHER SITES:

Please be aware that when you are on Great Oracle.com or any site owned by Great Oracle.com, or when you receive an email message from us on behalf of a marketer according to permission granted through our opt-in process for newsletters and special offers, you could be directed to other sites that are beyond our control, such as the marketer's site. There may be links to other sites from Great Oracle.com pages or from the email message we send to you that take you outside GreatOracle.com. These other sites may send their own cookies to visitors collect data or solicit personal information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.

1.1.15. REPORTING UNSOLICITED E-MAIL:

Despite our concerted efforts to prevent unsolicited (spam) e-mail relayed through Great Oracle.com servers, unsolicited e-mail may sometimes get through. Great Oracle.com NEVER sends unsolicited or spam e-mail. We view spam as a serious violation of privacy and a misuse of the Internet in general. If you receive an unsolicited e-mail with a domain of Great Oracle.com, please send it immediately. Upon receipt of the email, we will do our utmost to track down the offender and take any actions necessary to stop spam messages.

1.1.16. CONTACT INFORMATION:

Great Oracle welcomes your comments regarding this privacy statement. If you believe that Great Oracle has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem. Or you can send US Mail to:
Privacy
Great Oracle
P.O. Box 2307
Hagerstown, MD 21741-2307

1.2. ABUSE:

Great Oracle Inc. Takes abuse of our system and email seriously.
We have provided a form to notify us if you become aware or suspect abuse of our systems, email service or see improper use of copyrighted materials on our site or suspect that an unauthorized site may be using Great Oracle resources or information.

We also invite you read the information available on out 'Be a SME' and 'Policy' web pages to clarify our policies and positions.

We will review your comments and respond as soon as possible. This usually only takes a couple days but could take as much as 7-10 days depending on our workload at the time. If we do not respond, please do not assume that we've forgotten or neglected the issue. We may have determined that no response was necessary at this time.

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